Lead pot exhausted? - Time for Demand Generation!
There is currently a noticeable shift in the B2B marketing market. Many B2B companies that previously used lead generation (lead gen for short) now want to focus more on the ‘new trend’ of demand generation (demand gen for short). This is often due to a new awareness that the previously exhausted lead pots are not infinite and that lead numbers are falling as a result. But what exactly does Demand Gen mean and how does it lead to new leads?
What is demand gen vs. lead gen?
Demand generation is about building long-term relationships between customers and a brand. This starts with creating awareness of a product or company. The aim is to increase demand even among people who previously had no contact with the solutions on offer. Demand generation therefore focuses on the top of the funnel.
Classic lead generation, on the other hand, starts deeper in the sales funnel (middle-of-the-funnel). Here, leads are intercepted from people who already have a certain level of interest in a product. This significantly lowers the hurdle for them to provide their contact details for more information in order to be contacted in the next step and, at best, converted into a paying customer.
Different funnel stages require different advertising measures
Both approaches stand for different types of advertising measures. Classic lead gen works with landing pages, pay-per-click adverts and social media campaigns that advertise the download of a white paper, participation in a webinar or similar content. The conversion target takes centre stage here.
Demand Generation focuses instead on content marketing, organic social media posts, corporate influencers and PR activities. This type of freely accessible content is used to support the research process for a solution instead of directly sending a conversion message when the users are often not yet ready.
Focus on customer relationships and brand building
It is important to focus on building a brand relationship. And as in interpersonal relationships, nothing works here without trust. Getting demand gen right therefore means entering into a dialogue with your target group, understanding their problems and only then developing high-quality content that delivers real added value. In the long term, building a relationship with (potential) customers also means continuously providing them with the right information.
According to demand gen expert Tim Rath
in most B2B markets around 95% are not actively in the buying process - so with pure lead gen, only 5% of the target group is addressed. What helps here is constant target group-focussed content in the form of socials, articles or videos that these 95% engage with until they have received enough information to enter a buyer journey.
It becomes even more targeted when the demand generation content is offered collectively in Content Hubs so that users can more easily draw the right information from the entire content arsenal.
We are only strong together
However, one does not exclude the other - in fact, they should complement each other much more.
And this is precisely the reason why many marketing decision-makers are realising that classic lead generation alone can no longer work at some point if new demand is not constantly being created in order to inspire potential prospects who previously knew nothing about your solutions.
What has always been part of a holistic campaign strategy in our campaign strategy in our campaign process at Evernine is now also being implemented by many companies.
What exactly does the ‘new trend’ bring?
To summarise, it can be said that Demand Gen is not a completely new approach, but an already tried and tested concept under a new name, which is receiving more attention due to the current situation - for the benefit of a more sustainable structure of marketing activities and a stronger focus on customer relationship building.
In addition, the Demand Generation concept further increases the value of content in a marketing strategy, which is often difficult to express in KPIs. It provides marketing managers with new arguments for high-quality content, fuelling discussions about expansion in this area in favour of an optimised customer journey.
Any questions? Our campaign team will be happy to help you - not only with short-term campaigns, but also with the development of a holistic demand generation strategy. Together with our experienced Content- & PR-Team, we can create a long-term, customised roadmap with high-quality content.